Shared Mobility Survey (SMS)

What is SMS?

The purpose of this survey is to understand the use of shared modes of transportation by Kelowna citizens. Shared mobility is an umbrella term that encompasses a variety of transportation modes including carsharing, bicycle and e-scooter sharing systems, hide-hailing companies, public transit, and taxi. 

Are there any incentives to the participants?

Survey participants can enter to win 1 of 3 $50 prizes, or one of five $20 prizes.

How can I participate in the survey?

You can participate by clicking on the link below:

You can use either your personal computer, tablet or mobile phone to complete the survey.

When can I participate?

The link will be open for two weeks from July 4th, 2022 to July 22nd, 2022.

Who can participate?

Anyone over the age of 18 who lives and/or works in Kelowna, BC. 

How long does it take to complete the survey?

The survey will take 10-15 minutes to complete. 

How will the information be protected?

Confidentiality of the data will be strictly maintained. The data will not be shared with a 3rd party and will only be utilized for research purposes. This online questionnaire is administered by the UBC-hosted version of Qualtrics. Data will be securely stored in the UBC facility in Canada. 

Whom should I contact if I wanted to find out the results or had questions?

If you have any questions or need further details, please contact the UiTR Lab via email at:

Why should I participate in this survey?

By participating in this survey, you will help our research lab to better understand the travel patterns and travel needs of residents like you, improving the transportation in Kelowna!